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# Cookie Policy

Texas Capital Bank
Last Updated: 27/07/2025

## 1. Introduction

Texas Capital Bank (“the Bank”) uses cookies and similar technologies to improve your online experience, enhance website functionality, analyze usage, and ensure secure access to digital banking services.
By using our website or digital platforms, you consent to the use of cookies as outlined in this policy.

## 2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information, authenticate users, and analyze how the site is used. Cookies may be:

- Session cookies: Automatically deleted when you close your browser.

- Persistent cookies: Stored on your device for a set period.

- First-party cookies: Placed by the Bank.

- Third-party cookies: Placed by trusted service providers (e.g., analytics, security tools).

## 3. Types of Cookies We Use

### A. Strictly Necessary Cookies

These cookies enable essential website functions, such as:

- Logging into online banking

- Keeping your session active

- Securing your browsing and transactions

- Providing basic site functionality

These cookies are mandatory and cannot be disabled for security reasons.

### B. Performance & Analytics Cookies

Used to:

- Understand how visitors use our website

- Improve user experience

- Monitor website performance

- Identify and fix technical issues

All analytics data is anonymous and does not identify individual users.

### C. Functional Cookies

These cookies support enhanced functionality such as:

- Remembering your language or region

- Saving your preferences

- Offering personalized features

Disabling these may reduce website convenience.

### D. Marketing & Personalization Cookies

Texas Capital Bank may use these to:

- Provide customized content

- Show relevant banking offers

- Improve marketing effectiveness

You may choose to disable these cookies.

### E. Security Cookies

Critical for protecting customer accounts and preventing fraud. Used to:

- Detect suspicious activity

- Enhance authentication

- Secure digital banking access

These may include third-party fraud monitoring tools.

## 4. Third-Party Cookies

We may allow trusted partners to set cookies when you visit our website, such as:

- Analytics providers

- Security and fraud prevention tools

- Advertising and marketing platforms

- Customer support/chat systems

These partners may collect anonymous usage data but cannot access your personal banking information.

All third-party providers must comply with strict confidentiality and data protection standards.

## 5. Managing Your Cookie Preferences

You can manage or disable cookies through:

- Our on-site cookie consent banner

- Your browser settings (Chrome, Safari, Firefox, Edge, etc.)

However:

- Disabling strictly necessary cookies may affect website functionality

- You may be unable to access secure banking areas if essential cookies are disabled

For the best experience, we recommend enabling at least the required cookies.

## 6. How We Protect Your Cookie Data

Texas Capital Bank ensures that:

- Cookies never store sensitive banking information

- All data is encrypted where applicable

- Strict access controls protect stored cookie-related data

- Only anonymized analytics information is used for performance tracking

## 7. Updates to This Cookie Policy

We may update this Cookie Policy to reflect:

- Changes in technology

- Legal or regulatory updates

- Improvements to our digital banking platform

Any updates will be posted on this page with a revised “Last Updated” date.

## 8. Contact Information

For questions or concerns about our Cookie Policy:

Email: [email protected]

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